Targeting Your Message
These tips on public speaking will highlight why it is important to target your message to the correct audience.
If you prepare
for reflective candidates and your audience is predominantly directive then they
are likely to become bored - and being directives they will probably make their
feelings known. Of course this profiling depends, to
some extent, on a familiarity with the audience. This will be easier with work
colleagues than, for example, when creating a sales presentation for an external
audience. You will often have to piece together the audience profile from a
variety of snippets of information - such as their job titles and ages. Other
information that may prove useful includes any previous correspondence or
conversations and anecdotal stories passed on by colleagues.
Audience profiling is an important precursor to preparing the content of
your presentation and you may need to use all of your investigative instincts to
gain the most advantage from this process.
Who Should You Aim Your Presentation At?
Unfortunately presentations are normally targeted at an audience that is a
mixture of personality types. So the question is ‘Who should you aim your
presentation at?’
The answer will depend on the size and composition of the audience. Whilst there
are an infinite number of audience scenarios we will consider three examples
which illustrate the kind of issues you should consider when deciding where to
pitch your presentation.
Unknown Group of about 30 People
You are going to present to an audience of around 30 people, who are not known
to you. Here you may not be able to gain any specific intelligence and therefore
you should exploit the fact that large groups tend to be fairly homogeneous -
that is there is likely to be a predominant personality type. If they are sales
and marketing staff they are likely to be emotives, a senior management group
will be predominantly directive and engineers will tend to be reflectives.
Small Mixed Audience with Key Decision Maker
You are going to present to a small mixed audience, about the size and
composition of the one shown. The first question you should ask yourself is
whether or not the group contains a key decision maker who will influence the
others. If you can establish that this is the case then target your presentation
at that individual.
Small, Mixed Audience with no Known Decision Maker
In this scenario you are presenting to a small mixed audience, but this time
there isn’t an identifiable key decision maker. Presenting to this kind of group
will be your biggest challenge, and if you are unable to gain any further
information about the group then your best strategy is likely to be to prepare a
DIRECTIVE presentation. This will keep any directives happy - and they are often
influential, the emotives will be satisfied because your delivery will be fact
based and punchy. To keep the reflectives happy prepare a handout that will
supply further details. The supportives will be influenced by the others during
the presentation but may also warrant a pep-talk before or afterwards to address
the specific concerns they may have.
Further Audience Intelligence
As well as understanding the personality types that you will be presenting to
there are other questions that you should ask about your audience.
1. How many people will attend?
2. Why are they attending?
3. What do they want from the presentation?
4. How are they likely to react to the presentation?
5. What level of knowledge do they have already?
Each of these questions should provide you with information that should help you
to fine-tune the content of your presentation as well as making you better
prepared when you come to deliver it. For example, audience members who have
chosen to attend are likely to be more receptive than those who are there by
obligation. In addition, an understanding of their existing knowledge will
enable you to adjust the level at which you pitch your presentation.
The most important thing to remember is: The
more you know about your audience the more you will be able to translate your
presentation for them and therefore the clearer your message will be to them.
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